Top Performer’s Guide to Attitude

ISBN: 9781402216978

By: Gary DeMossTim Ursiny

Published: 01/01/2008

Bad attitude can break a workforce; good attitude can bring it to new heights. Top performers must know how to capture the power of attitude both in themselves and their coworkers.

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The Top Performer’s Guide to Attitude examines the crucial topic of attitude in the workplace, in a short guide that employees will want to read and managers will want to give out.

Bad attitude can break a workforce; good attitude can bring it to new heights. Top performers must know how to capture the power of attitude both in themselves and their coworkers.

In this short and effective guide, Ursiny and DeMoss give the tools and techniques needed to come out on top:

-Making smart choices
-Focusing your actions
-Empathizing and strategizing
-Picking your relationships
-A weekly attitude plan

Using exercises and checklists, employees will find it easier to bring a positive and productive attitude to the workplace and managers will see a vast improvement in their staff.

About the Author

Tim Ursiny Ph.D.

Tim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward’s Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the author
of Making the Client Connection (Dearborn, 2004) and The Financial Professional’s Guide to Persuading 1 or 1,000.

Gary DeMoss

Gary DeMoss is the director of Van Kampen Consulting, which provides communication and relationship-skills training to financial advisors. Gary has been with Van Kampen for twenty-four years. He began his career with the company by starting and directing their national sales. He was later named director of marketing and in 1998 started Van Kampen Consulting. Gary is a keynote speaker, seminar leader, and consultant to advisors who want to build their affluent client base, and he was recently selected as a platform speaker at the 2003 Million Dollar Round Table conference.

He is the coauthor of the book The Financial Professional’s Guide to Persuading 1 or 1,000, which helps advisors learn the science and art of delivering more powerful client presentations both one-on-one and in group settings.

Prior to joining Van Kampen, Gary was with Procter & Gamble in sales management. He has a BS in business from Miami University in Oxford, Ohio.


Table of Contents

Introduction: Why Top Performers Focus on Attitude

Section I:Investment in Attitude -
Chapter 1:What Top Performers Know about Attitude

Section II:Attitude Choices
Chapter 2:How You See and Treat Yourself: Seven Choices about Your Personal Power -
-Hopeful vs. Helpless
-Potential vs. Stagnation
-Ownership vs. Victimhood
-Conviction vs. Shame
-Venting vs. Whining
-Dream vs. Doubt
-Past vs. Future -

Chapter 3:How You View and Interact with Others: Seven Choices about Your Coworkers
-Strengths vs. Flaws
-Accepting vs. Judging -
-Open vs. Closed
-Confronting vs. Avoiding
-Giving vs. Taking
-Forgiving vs. Holding
-Delivering vs. Disappointing

Chapter 4:How You Perceive and Relate to the World: Seven Choices Related to Your Work
-Opportunities vs. Problems
-Impacting vs. Blaming
-Tenacity vs. Abandonment
-Embracing vs. Resisting
-Abundance vs. Scarcity
-Gratitude vs. Entitlement
-Together vs. Separate

Section III:Developing a Top-Performing Attitude
Chapter 5:Build an Unbreakable Attitude
-Determine the Influences
Organize Your Thinking, Emotional, and Behavioral Choices
-Influence the Outcome (Execute Your Strategy)
-Test Your Approach

About the Authors


Format: eBook PDF

Length: 7 in
Width: 4.75 in
Weight: 0.00 oz
Page Count: 128 pages


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